Originally Posted by
GUWonder
More work, same pay = more attitude? Of course if Amtrak can make some more money from post-ticketing sales, perhaps there'd be some better pay prospects in the picture for such employees too.
Glad to hear about the meal service in first class on Acela. How does its quality compare to various airline premium cabin flights with a "full" meal service too?
The attitude in the cafe car is sometimes even worse
Service varies greatly in F. Last night was a newbie, so some things were slower than in the past but he tried real hard and i was okay with end result. The guy next to me wasn't at some points though. The meal itself is tastier than most airplane food, you get the meal and a dessert. Last night i had a lobster salad and was surprised that it was a chunk of lobster (nice size) on top of the lettuce (with beets and some other stuff), not lobster salad with more mayo than lobster. There was a pork option and vegetarian option offered, as well. They also have a small appetite option like cheese and crackers if you don't want the meal.
They start with nuts and a drink and distribute menus (yes, they still have them), eventually coming back for your order and start service based on when you're getting off the train.