I am happy I was able to book a 7 night stay at the Grand Wialea in Maui a few weeks ago, for the week before Thanksgiving.
It looks like it is time now to:
1. Jump ship to another program.
2. Forget the loyalty programs altogether (particularly for those of us who visit small towns/cities where SPG is virtually non existent) and just shop for the cheapest rate with whoever on priceline/hotwire.
One thing is for sure, my Surpass card will not be coming out of my wallet for a while.