Originally Posted by emma69

Perhaps I haven't been very observant in the US but certainly in many places in Europe, and in Canada too, the restaurants have menus outside the door, so you can take a look at selection, price etc. without committing. I also have no problem asking to see a menu if there isn't one posted, before deciding whether we want to remain there. Quality is hit or miss, whether a chain or not. Service, I tend to find it better at an independent restaurant, where the staff may be related to the owner, or have been there a long time. At the chains I go to occasionally, the staff seem almost exclusive college age, and move on frequently.