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Thread: Does Diamond breakfast include tip ?
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Old Oct 13, 2011 | 8:37 am
  #95  
4aks
All eyes on you!
15 Years on Site
 
Join Date: Mar 2010
Location: SAN
Programs: Hyatt Globalist, American Air, National Car
Posts: 1,134
Originally Posted by PhillyPhlyer40
Hyatt dulles this morning the front desk mngr told me REPEATEDLY "I have been with hyatt for 15 years and we do not take care of the tip!"


I argued with him and the FDA and in the end just left the $3 on my bill. I WILL be sending this thread link to him as well as calling hgp as this needs clear resolution!

Btw-he tried to tell me he came from coconut pointe and it was the same way there. I let him know I have state there many times, and they have a lounge NOT restaurant bfast.


Btw, the server said they do NOT get tips unless I put it on the bill and pay for it. Almost guilted me into it.
Disappointing that 4 months after I asked specifically about Hyatt Dulles breakfast that they still have not changed, that the managers there do not know HGP policies/loyalty benefits, and that they nickel/dime both Diamonds and their wait staff.
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