FlyerTalk Forums - View Single Post - OZ website unable to book certain flights
Old Oct 12, 2011, 4:36 am
  #3  
Sam Drucker
 
Join Date: Jul 2003
Location: KKC/TPA
Programs: All statuses lapsed; now I'm just a free-agent, and loving it!
Posts: 1,245
Originally Posted by HawaiiO
Trying to book SEA to SIN on OZ website but it doesnt allow me to.
It just says no flights available.

But using Kayak, it is possible.

Is OZ's website or booking engine crappy?
Most definitely yes. I live in Thailand, and when I try to use it and select Bangkok as my origination, it will only give me a choice of Seoul as a destination. Nothing else.

I was recently checking out booking a trip to the USA, and was advised here to try looking and booking with Orbitz or Expedia. Both allow you to isolate choices down to Asiana-only if you want to.

Asiana's website uses a 3rd party "private label" booking engine called WWTE. I'm not impressed with them. In addition to performance issues, it appears they layer their own fees on top of the normal charges. A $7.00 nonrefundable booking fee and a separate $30 change fee (in addition to Asiana's change fee) come to mind. There may be more fees and limitations also . . . I didn't dig any deeper.

I booked with Expedia and have no issues with them so far.
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