Originally Posted by
Schultzois
As another matter, can anyone explain to me why BA.com handles AA redemptions so many times better than it handles IB redemptions. I would have thought that with IAG and all, a BA customer wouldn't be made to feel like he's asking the impossible to redeem with IB a little more seemlessly...
IMHO it is because the IB computer systems are cr*p and are almost impossible to use. Prime example is if you want a seat reservation on an IB flight before check in you have to go to the Finnair site to make it!