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Old Mar 3, 2004 | 2:06 am
  #64  
daniellam
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Join Date: Dec 2000
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jkc22:
On a related note, the CX check-in agent (F counter) has to be the WORST. I have recently written to CX about the service (or lack thereof) provided by this agent (Ms. Yuan). During the entire check-in process she stared at her monitor at ALL times and failed to even look at my party even once. We were not even greeted when we approached the counter! </font>
However, I had (Miss C. Ng) and she was very nice and even chatted with me about how "bad" the lounge at SFO is. "I know, the JAL lounge is very bad, sorry about that" as she handed me my lounge invitation.
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