CX offers no upgrade certificates. Often lower status holders are promoted when I ¨C then a Diamond card holder, would get no promotion. I went for 18 months traveling each month and missing out on all seating promotions, so I know CX has no orderly promotion rules. The reason I missed out was a combination of not being rude and pushy at the check-in counter, and checking in early before upgrades become an issue.

Does anyone have similar experience? Why does CX not adopt an orderly program of upgrade certificates to bring justice for loyal passengers and even more loyalty from Marco Polo members?