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Old Mar 13, 2004 | 1:46 am
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around the world
 
Join Date: Jun 2003
Programs: American Express Centurion
Posts: 131
Rude remark from FA?

To make a long story short, I was seated in J on CX 882 (HKG-LAX) last July. I was 19 at the time and a mere Silver MPC member. The FA was Filipina and a bit older. We talked for a bit and she seemed nice until she asked me what I thought were some unusual questions... asking me what type of business I do in HK, and then asked if it's "monkey business" and then had a little laugh.

Sometime later, I was in the washroom and sprayed some of the evian mineral water spray on my face and then realized there were no paper napkins/tissues in the washroom.. so I walked out with my face wet and when the FA saw me, she remarked "what happen? did the mirror break". She didn't say this with a rude tone but the remark itself seemed to be crossing the line.

The service on CX is always superb so I was somewhat insulted by the FA's remark, even if it was a joke. I didn't mind much because I was upgraded from Y and was able to appreciate CX J for the first time.

I think such remarks are inappropriate, regardless if I've been upgraded or not. I have been a loyal CX flier since I was a child and now that my business is off the ground, I will have my first paid flight in CX F (with my own funds} by my 21st birthday.

I've taken five flights on CX since then, one being in J and the service has always been good, so I'd like to think this was just an isolated incident.

Thoughts?

[This message has been edited by around the world (edited Mar 13, 2004).]
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