Originally Posted by
NWA/Deltaflygirl
Hello FT gang!
Just letting you know that a LOT of us Delta Employees READ your post on "flyer talk" but we can't comment, especially in any way that MIGHT be construed as an 'official' response from the Company.
That being said, as I happen to love my job (most days - trust me, I hate IROPS as much as any of you, if not more!) and the people I work for, IE, Delta and yourselves, and rest assured, I'll do my very best for both of you.
If you have a question or a comment, especially about company policy DO contact Delta directly - either via the social media outlets (ie Delta assist) or via 'contact us' on line - They DO listen, and take our customers thoughts and opinions into account, even if it you don't see it right away.
^
BTW, I want my own "Kryptonian Medallion" tags! Or maybe as a nonrev, I should have those 'Beef Medallion' ones!
While I greatly value the front-line employees and their enthusiasm, she just said the same thing SMI did; use the
OTHER outlets to communicate to DL.
Since DL has no control over FT, like it does with its Twitter and FB pages, it doesn't want to communicate with us in a useful manner here. It's a shame.
Given the responses
SHIB got above, the other outlets are not always as valuable as they would have us believe.
SMI, when are you and the rest of DL management going to realize that you need to communicate with us on FT like the other airlines and travel programs? Look at the
Starwood Lurker as an example. Get over yourselves, your fear of not being in control and get going. We want your engagement and we want it to be interactive and constructive.