Originally Posted by
NWA/Deltaflygirl
Hello FT gang!
Just letting you know that a LOT of us Delta Employees READ your post on "flyer talk" but we can't comment, especially in any way that MIGHT be construed as an 'official' response from the Company.
That being said, as I happen to love my job (most days - trust me, I hate IROPS as much as any of you, if not more!) and the people I work for, IE, Delta and yourselves, and rest assured, I'll do my very best for both of you.
If you have a question or a comment, especially about company policy DO contact Delta directly - either via the social media outlets (ie Delta assist) or via 'contact us' on line - They DO listen, and take our customers thoughts and opinions into account, even if it you don't see it right away.
^
BTW, I want my own "Kryptonian Medallion" tags! Or maybe as a nonrev, I should have those 'Beef Medallion' ones!
Thank you for your sentiments. ^^^
I firmly believe that it is the good DL employees on the front lines that keep many of us with the airline. They often do their best to take the edge off of the upper executive foolishness.
I wish that I could be as confident that DL management is listening. The string of announcements and policy changes that seem to be consistently negative to the customer would suggest that, if they are listening to what we say, they are not hearing or caring for the message.
You have a good airline, a lot of great people, and many still-loyal flyers. Let's hope your management doesn't mess it up for all of us.
Best of luck, and thanks again.
