Flight/Origin-Destination: YYZ - YVR 149
Date: 6 Oct 2011
Cabin: J
Status: SE

Pre departure
Was check in quick and efficient? Yes, SE line but security was a nightmare at Pearson due to work slowdown
Did you use priority security (if eligible) and if so, was it quick and efficient? I did and it was still awful. Staff at YYZ simply didn't care
Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? Yes and it was as always full and fine
Was priority boarding offered (if applicable to your status) and efficient?Yes
If there was a delay, did the gate agent provide timely updates? Yes

Onboard - J cabin:
Were the crew professional & well groomed? Y
If there was a delay, were you provided with timely updates? Small delay due to to security, pilot apologised
Was the IFE activated on the ground? Yes and spontaneously reset twice before takeoff...more times in the air
Was a pre-departure beverage offered on the ground? Yes
Did crew offer to hang your jacket? N/A
Were newspapers & menus distributed and meal orders taken (Please specify when meal orders were taken - on the ground or in the air)? Newspaers and menus distributed on the ground, meal orders taken in the air
Did crew offer a hot towel prior to the meal service? Yes
Approximately how long after take off did it take for the first meal service to be completed? (From takeoff to all items collected) Unusually long - about two hours I think for the full service. I got first choice as SE and it seemed like they ran out of fish unusually quickly. My problem with this was we pushed back at 7:30 pm and then began supper service at about 8 pm and because the crew gave meals individually and then bread and wine individually to all passengers in front of us (we were in the last row of business class), we got to smell everything and then see it all being served and THEN got to see everyone getitng their cocktail topped up or wine served, before they brought us our meal. I was starving by the time the actual meal arrived. Once the meal arrived they seemed to forget us - I actually had to ring the call button for bread and extra water to go with my food.
How was the quality of all the meals? It was fine but / and heavily salted as usual - I would like it less salty if possible.
Did the cabin crew continiously top up the beverage of your choice throughout the flight? Yes except once. I had to actually ring the FA for water and bread.

Post departure
If you have checked baggage, did it arrive within reasonable period of time? I don't know - checked through to Sydney

Overall experience/any other comments
I just found out from the extremely nice concierge here that because I flew 149 rather than 33, passengers embarking on 33 in Toronto get priority to upgrade over me regardless of my status. This is frankly unacceptable and a reason I tend to avoid AC when flying if I can.