FlyerTalk Forums - View Single Post - How to lose a Hyatt Diamond customer... The GM manual?
Old Oct 4, 2011 | 9:48 am
  #7  
LilZeppelin
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Join Date: Feb 2007
Location: New York, NY
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A fish rots from the head down. I was momentarily concerned it was one of the nice places being implicated, but overall, that particular property does not seem to have had stellar reviews in the past
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