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Thread: Can I get points reinstated
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Old Oct 3, 2011 | 9:45 pm
  #7  
littlemookie
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This was excellent resolution by AGR. I have found the AGR CSR to be quite helpful and efficient. I have the Chase Amtrak CC so I never had the OP issue but I have purchased award tickets and never used them/printed them and have called AGR to credit the points back.

Refunds on paid tickets on the other hand are usually a disaster, but thats not part of AGR and for a separate discussion.
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