Originally Posted by
blue47
CO could clear the confusion with two changes. One would be to remove the "window" terminology in the elite benefits descriptions. Your upgrade comes when revenue management says so with ranking in order: displaced etc, instruments, YBM, elite status, ticket price, and time of purchase.
But they won't do that. CO will continue to over-market and under-deliver like they like to do.
Originally Posted by
blue47
The other would be to use time of purchase in the gate list instead of time of check in. Then the ranking would not be different in those instances when an upgrade is based on the final tie-breaker.
Or just put in a 4-hour EUA cutoff rule like UA has (or a 3-hour EUA cutoff rule like CO used to). Then the airport standby list becomes authoritative at that point.