I've posted a few times about my wife's Ambassador portfolio. Or more accurately about it never having been sent. Over the years we've both been RA's or plain Ambassadors and have spent pots of cash with the group. We have loved them and rewarding their hospitality with our loyalty.

This experience has been completely perplexing. The simple inability to send a membership portfolio.

This week - whilst I'm away the portfolio was finally delivered! That is - to someone else in my village having failed to get an answer from my address they simply gave it to somoene else. I know because the attempted delivery was captured on my securty camera system which sees them going off with the pack in their hand. On the tracking site - another person completely unkown to me has signed for it. I knew it was on it's way but whilst FedEx has a film about redelivery I couldn't find any link to request it before they attempted it.

This is the history of the portfolio as explained to me by ICHG. I've had the lurker become involved - and that resulted in the membership which my wife gave up on and cancelled - being renewed without charge. But I've received no further response them from my most recent PM's to the lurkers and presume thay have abaondoned ship. That's a shame considering many of us thought that this was the first sign of any interest to the community from ICHG.

The address that has caused them (they claim) so many issues is also a business address and receives courier deliveries and post every day. For many years we received several thousand pieces of post per day. Except that is from ICHG. We have written around 50 emails to ICHG. Each received nonsensical responses except this one which is in answer to a detailed timeline request. Interestingly they claim that none of the portfolios that were never delivered ever came back to them. I do not believe a word. If they didn't get delivered some would return back to base.

Make of it what you will!