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Old Aug 4, 2003 | 9:22 pm
  #3  
mhtaipei
 
Join Date: Jul 2001
Posts: 1,027
No reason to be paranoid. One letter doesn't label you as complainer. As it is, CX's system will not identify any passenger negatively -- only those barred from flying CX. AFAIK not even the revenue tag is yet operational.

Most airlines WANT to have better tracking, but the implementation on the software side is very expensive. You'd be amazed how LITTLE a gate agent or reservation office knows about you.
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