FlyerTalk Forums - View Single Post - Question: Has anyone been successful at claiming missing AVIS aeroplan miles?

Sep 30, 2011 | 12:49 am

#10

Ancien Maestro

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Join Date: Jan 2010

Location: Calgary, Alberta

Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold

Posts: 18,686

Quote:

Originally Posted by YEG USER

I have not had any Avis miles post in 2011 and have probably had 15 rentals with Avis this year. I phoned in about a month ago, the agent said she would have the miles credited but I haven't seen anything yet.

2 of my rentals were at downtown locations. The agent said that those were not eligible for mileage accrual, although that is not what the aeroplan website says.

This is really frustrating. I haven't had miles post since I became an Avis First member. I want to earn miles, not the free weekend days that come with Avis First (as I probably wouldn't use a weekend day rental).

I'm really not sure what to do next.

This is really disheartening..

Obviously, you checked with your agent if the AE number you provided was correct..

Perhaps the company is adopting a wait and customer request for miles attitude.. not a great way to conduct business..

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