Similar Situation
I booked a RT from EWR to SEA this weekend in L class.
My "Elite Upgrade Notification" email arrived right at the 72hr mark (I'm CO Gold). Shows I'm now in 2E.
When I check my reservation on the CO website, it shows:
Fare Class: First (RN)
OnePass Miles: 2401
Elite Qualification: 0%
My return flight still shows (L) class and 2401/100% (I'm not at the upgrade window yet)
And now, when I check the flight staus on CO.com, on the "Upgrade Standby List" tab it shows:
Capacity: 20
Booked: 6
Checked in: 0
No Customers Upgraded
On the "Seat Map" tab, it shows my upgraded seat 2E as occupied (it was vacant on the seat map before the EUA).
So my questions are:
1. Shouldn't I be listed as having been upgraded?
2. What does Fare Class (RN) mean? (I did a search and "Ask Alex" on the CO site without results)
3. Why does my EWR to SEA reservation now show 0% Elite Qualification?
Thanks for any assistance / information anyone can offer.