Originally Posted by
channa
Since CO's upgrade system is opaque, and you have no visibility into it (no Upgrade: Pending or Upgrade: Waitlisted notation), you just have to have blind faith that the system will work and take care of you if appropriate.
It's unfortunate that they don't have a DL-like or UA-like system where they run upgrade as soon as space is available inside your window, but CO is probably working around a lousy back end system, and apparently this is the best they can do.
Thank you! I am aware of the CO EUA problems (i.e. not showing Waitlisted/Pending) when they started to offer complimentary EUAs to UA Elites this year. However, it's kinda absurd that an agent can't physically book me into the R/RN class even though it is available (she told me it is available but there's can physically book me into that class)!