Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
I had the same problem a while back when I booked a ticket through the CX website. It was booked under K class from LAX to HKG. When I realized that, I called the CX web support and they stated that it was a problem with their system. I got my money back, booked an H class ticket through travel agent, and later received 5,000 miles online booking bonus through CX! Gotta love em!