FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee

Sep 28, 2011 | 9:27 pm

#162

spankytoes

Join Date: Mar 2010

Location: New York, NY

Programs: The Golden status boy

Posts: 854

Quote:

Originally Posted by asmallworld

I have just made my first BRG claim. The IHG Rate was 164.00 EUR and I found a 3rd party site for the same room/dates for 163.00 EUR.

About 5 minutes after my booking at IHG, I filed the claim and made screenshots just in case.

-I have had no reply to my online-claim so far-

After about 6 hours the rate has been pulled from the 3rd party site. If IHG hasn't verified the rate as of now.. are screenshots fine as a proof?

It probably won't be accepted anyway. It has to be at least $5.00 if using different currencies per the T&C. 1 Euro is less than $5. More on this in a second...