Originally Posted by
Chinatrvl
Ticketing conditions (including refund and modification) vary between travel agents!
Ctrip: Refund: 80%, Modification: varies
Moral of the story, be careful to check the ticket policy at your travel agent. A W or Y will not always be free to cancel or change.
So very true; Also the Ctrip refunds take about 30 days to hit your credit card.