Originally Posted by
tentseller
With that much business you can/should be more demanding of correction/compensation of these mishaps.
You need to make sure that Marriott knows all these people are from the same organization. Sometimes when everyone does their own booking the hotel have no idea this is a big "group/organization"
This is from someone in my office right now who was very high up in the Marriott foodchain enjoying early retirement.
They must know we are all from the same organization because we book through the same system and have preferred rates.
Originally Posted by
justspg
unless you're a frequent guest at that property, I don't think you can since they need to check ID prior to checking you in. You can try emailing the FD manager and ask that question.
I guess when I check in next week for the first time I will have a discussion with them and inform them that I will be at their property indefinitely.