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Old Sep 28, 2011, 8:02 am
  #115  
craz
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Join Date: Nov 1999
Posts: 24,153
Originally Posted by PHL
Regarding Network Solutions, when I called to inquire about my order/bonus miles, the initial rep said that he saw my DM number on the order and all should be good, but that he would pass the info along to the frequent flyer dept. to insure that the right number gets credited.

Then I get this email. Buyers beware.... I've responded for further clarification. I'm thinking they'll tell me that because I used the heavy discount, that miles would not be awarded.....



Dear xxxxx,

Thank you for contacting Network Solutions Customer Service Department. Your request has been received by the Airline Support Department. We are committed to creating the best Customer experience possible. One of the first ways we can demonstrate our commitment to this goal is to quickly and efficiently handle your recent request.

We do apologize, however, Order #: xxxxxx did not qualify for the Frequent Flyer Mile Program. Please see the following link for a list of Products, Services, and the terms that are applicable.

http://www.networksolutions.com/affi...ct-unknown.jsp

We hope this information has been helpful. However, if you have any additional questions, please don't hesitate to contact our Customer Service Department. For your convenience, we are available 24 hours a day, 7 days a week, at 1-888-642-9675. If you are calling from outside the U.S. or Canada, please call 1-570-708-8788.

Sincerely,

Michelle G.
Airline Support Specialist
Network Solutions
Thanks but the 1st item on the Left side of the linked page is 'Domain Name' 3 yrs @ $28.99 a year. No where even by the * does it say no codes allowed and you must pay the Full $28.99 a year in order to get teh Miles.

If they give the Miles then Definitely Im Disputing the charge with my CC , since I have a screen shot of NSs page that states after you click Submitt below NS will credit your USAirways acct# xxxxxxxxxxxx for 2000 Miles. But Id rather have them credit me the Miles and thusly a Hit
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