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Thread: GAO says 3-hour tarmac rule is causing more flight cancellations
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Old Sep 28, 2011 | 7:45 am
  #12  
carolinaflyr
 
Join Date: Mar 2004
Location: Greensboro, NC, USA
Posts: 100
The "no gate" excuse is either entirely bogus or a product of one-dimensional thinking.

As so eloquently stated by NW's CEO after the Detroit snow debacle a while back "Don't tell me we need a jetway to unload a plane, 50,000 people a day all over the world prove you wrong. Get a set of stairs."

At one time we always boarded or unloaded on stairs. As long as there is a parking are a plane can be unloaded. If it's remote from a terminal, that's what busses are for.

That NWA after-action memo and directive was a classic for a corporation taking responsibility and refusing to allow people to shift blame for a problem. I wish I still had it.
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