<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Chiangi:
For HKG-JFK in J, I did notice no hot towels (instead you get wet paper towels in plastic bags). Entree choices are not coming on a wagon. Either they take your order beforehand and bring it to you personally in a square dish that you see in most other carriers (not those large flat square dish CX uses). Accompaniments, condiments are not offered, though they were on the menu. They don't fit into those small plate apparently.
At YVR, for a stopover, coffee and tea was offered in the waiting lounge but nothing else. (I thought they used to have juice and pasteries.)</font>
Sounds like a serious reduction to service to the already "barely sufficient" J service on CX long hauls.