Originally Posted by
sadiqhassan
Carry on allowance is 7kg. Checked is 2 x 23kg = 46kg. Tight connection in EY, can't risk losing bag, so I want to take carry on only. Bag weighs 9.2kg and agent shows no flexibility.
If you knew the carry-on allowance was 7kg, why did you attempt to carry 9.2kg to begin with?
I simply don't understand how somebody can knowingly and intentionally violate something that they explicitly agreed to and then expect "flexibility". It's just illogical.