Originally Posted by
JALPak
This one doesn't make much sense. Why would they put stuff in someone else's carry on without telling them?
You don't touch other people's luggages without informing them. She should have told the passenger he dropped something and returned that to him.
I think the ads are not meant to be taken literally. Same like the other James Bond type ads where the air hostesses don't literally help spies like that.
The message was clear (to me, at least) that CX crew are trained to provide invisible help and anticipate passenger needs so that pax don't even notice anything went wrong in the first place.
I liked it ^