Yes, Hong Kong time. I agree with GB that the silly part is that overseas passengers will not have any decent time to call. Also, CX flights operate some 18-20 hours in Hong and their Club hotline is closed when flights for London, Sydney, Paris etc leave? Or when they arrive? This is crazy! I called their general no. THey said they could NOT book redemption tickets on behalf of MPC or Asiamiles. THe flu is not a good reason since it is only phone service. It cannot be that everyone at night has become ill suddenly!