Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,813
KVS retaliating for my critique on MilePoint?
I am due for renewal of my KVS Diamond subscription in October. So I have paid new 12 months subscription on 17 September. However, I have not received new codes in 7 days, so on 25 September, I have written to KVS requesting the codes within 24 hours, warning that otherwise I would dispute the charge with my CC provider. KVS immediately issued refund and virtually denied me further access to KVS Tool. What a strange business practice…