Originally Posted by
klakhav
Called the AA Plat desk and was adviced there are seats but I need to be at airport counter to make the change - could not be done on the phone.
.
Since you called the CS, I just want to be sure you are referring to
sameday standby not
Confirmed Seat Change.
The agent should give you a
priority standby ticket instead of
change the seat for you.
Clearing the standby will mostly likely the last min (or last 15 mins or so) or before the gate close.
http://www.aa.com/i18n/utility/sameDayTravel.jsp
And you are right, if you are asking for
standby not to
confirm, they should be re-trained. Pls e-mail AA, thanks.