Originally Posted by
Kevlondon
SO, I flew LHR-JFK in Y last week, originally booked in Y for the return as well. MMB said 60 TPs in total, plus around 7,000 miles.
Upgraded to W via MMB a couple of days before my return, MMB then changed to say 105 TPs and around 11,000 miles.
I also hit Silver with my outbound flight, so TPs were reset to zero.
However, the return flight has posted onto my account this morning with zero miles and zero TPs, with the statement 'Ineligible flight' preceding the flight details.
Does anyone know what's going on??
I think it is the well known bug that prevents miles being posted if you upgraded using miles. If it is, goodness knows why this still has not been fixed - it has certainly been there since April 2007 which is the one and only time I have ever used miles to upgrade on a LHR-EWR flight.
Was a right pain I recall to get them properly credited too