<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Chiangi:
Are BA staff really bad at JFK? 
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Absolutely horrible in terms of sheer indifference. No that they'll be mean to you just for fun (observed on another airlines/airport) but they simply don't seem to care about providing anything other than the bare minimum of service.
Never had a single good experience going through JFK check-in on either BA or CX.