FlyerTalk Forums - View Single Post - New NeverLost GPS - another "upgrade" that makes things worse
Old Sep 25, 2011 | 5:29 pm
  #1  
Rut Dog
All eyes on you!
20 Years on Site
 
Join Date: Aug 2002
Location: PDX
Programs: HHonors Gold since '02, Hertz President's Circle since '07
Posts: 3,228
New NeverLost GPS - another "upgrade" that makes things worse

I've had the opportunity to test the new NeverLost GPS in a few cars (very few, thankfully) and I'm sorely disappointed.

I keep having to look away from the road because they took away or reduced the size of most of the keys. The old NeverLost wasn't perfect, but it was quite usable once you understood it's quirks.

For example, on the old system I could adjust the volume without ever taking my eyes off the road. There was a simple manual volume dial on the left side, that was easy to find and use without looking.

But the "upgraded" new unit requires a multi-step/multi-touch process:
  1. Locate and press the tiny volume button.
  2. Look at the screen and touch the volume control.
  3. Keep re-touching the volume, tapping with my finger to volume up or down.
Talk about road hazards!

This absurdity is the result of taking essentially the old interface, and only mildly adapting it to work with touch screen technology. It is touch screen for the sake of touch screen, not for the sake of usability and safety.

I'll post some images below of each unit for reference.
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