FlyerTalk Forums - View Single Post - Lose e-mail address if leaving AT&T DSL?
View Single Post
Old Sep 23, 2011 | 8:39 am
  #12  
Platcomike
20 Years on Site
 
Join Date: Jan 2003
Location: houston
Programs: UA Lifetime Platinum, 2MM since 1981, MAR Lifetime Plat, IHG Plat Amb. Global Entry
Posts: 561
They said I could keep the email "forever" as a gesture of good faith

I just terminated my SBC/ATT DSL service this month.

I received an email and a postcard thanking me for my prior business and I was told that as a show of good faith they will allow me to keep my email (and subaccounts) FOREVER!

I was surprised and had already started to migrate away, which is fine, but at least the "legacy" emails (occasional folks) will get through.

Of course, they fouled up the billing and i wont be getting a credit for my cancellation for another month, but that is typical "phone company" SOP.
Platcomike is offline