FlyerTalk Forums - View Single Post - UA Same-Day Travel Change (SDC) Fees/Questions *now with WikiPost* {pre-2015 Archive}
Old Sep 22, 2011, 12:54 pm
  #178  
o mikros
 
Join Date: Dec 2010
Location: PDX
Programs: kayaker
Posts: 851
Originally Posted by travel.flier
And if you have a UA ticket operated by CO, then CO rules apply? And if you have a UA ticket that is UA first then CO on the connection then UA rules apply for just the first segment? Maybe I'm being really dumb, but I still don't quite get it.
IME, if you try to talk to UA about SDC between 3 and 24 hours before the flight, they will say it's not possible, even if they issued a ticket for CO metal. If the flight is under some degree of CO's control, however, then they can and will do things for you, but not onto UA metal.

For example: Your flight is CO stock but on UA metal, MKE-ORD-AUS. At t-24 you can call CO and asked to be put on a flight at t-12, new routing MKE-IAH-AUS. CO would not be able to change you to the t-12 routing MKE-DEN-AUS, however, since that is UA metal.

Second example: Your itin was issued by UA but is on CO metal, again MKE-IAH-AUS. You call UA at t-20, they say that it's outside the 3-hour window. You hang up and call CO; they will let you SDC onto the t-12 MKE-IAH-AUS or MKE-EWR-AUS if there is confirmable space in the same fare bucket.

Hope that clears up some degree of confusion.
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