just had a confirmation email form the BRG team that my one night reservation at the CP London St James is complimentary but they then say EXCLUDING taxes...Is this right?...cant see this in the terms and conditions but it does say "The Guarantee applies to room rate and extra person fees only. Other fees or charges do not apply." I assumed this is referring to the actual comparison and not the free night?
I now cant view the reservation on PC so I went into the mobile site and interestingly enough for the first time ive ever seen it comes up with an error when clicking into the reservation.