FlyerTalk Forums - View Single Post - If I am a no-show, what happens with Air Canada's "flexible rebooking" policy?
Old Sep 20, 2011 | 2:28 pm
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WR Cage
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Originally Posted by fin 645
So are they going to undo the sked changes, ie, restore the cancelled Jazz flights that caught many pax unawares and were in fact the first casualties of the threatened strike?
AC never put anyone onto the Jazz flights that were added to the strike schedule. However AC actually did offload everyone from the Jazz cancelled flights this morning. It will take a couple of hours for the both the schedule change to occur and for RES3 to update everyone's tickets and PNRs for those pax affected by the strike cancellations.

Overall however if a pax shows up at the airport tomorrow for a newly uncancelled flight and their ticket is all messed up, the agents at checkin counter can resolve the situation. However OLCI and kiosks will be screwed up.

This is one situation where paper tickets and coupons would be a lot more efficient solution over etickets.
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