I have been wearing Joseph Bank Traveler Shirts exclusively for several years and I have had to take ALL of my shirts (N=18) back to the store for replacement as least 2 times and some as many as 4 times, due to staining of the collar tips and collar fold around the neck. And yes, Joe Bank personnel always tell me that I am the only person who has returned shirts with this problem and that it must be my Professional Cleaner who is mucking up their shirts.
Well, my Professional Cleaner (my shirts are washed and ironed, not dry cleaned) tells me this is an industry wide problem due to shirt manufacturers using glue in the collar as a cheap workaround to avoid additional stitching and quality work. He then proceeded to pull several shirts from the clean rack to show me other brands that have the same defect.
Of course, Joe Bank personnel always deny any quality issues with their Traveler shirts. But the last time I was in the store to replace 7 of my shirts (Saturday, September 17, 2011) someone else was in the store for the same reason.
Regards,
Siv
Originally Posted by
ScottN88
My problem was discoloration at the tips of the collar. Jos A.Banks said they never had a prior complaint, but I don't believe them.
My dry cleaner this is an industry known issue and they provided me with a copy of the Textile Analysis Bulletins (TABs) #382 which addresses the issue.
In short, some shirts have to much bonding material used during construction and the heat of an iron causes the darkening.
If you want a copy of what was given to me, drop me a private message and I will pass along.
Jos A. Banks was more than happy to exchange the shirt.