FlyerTalk Forums - View Single Post - How to use upgrade certificate
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Old Sep 20, 2011 | 12:23 am
  #14  
brunos
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Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
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I have received such upgrade certificate twice (both for involontary downgrade). I was reepatedly told that it could only be presented at physical checkin (in your case airport or airport express). i tried to have them make a note in my PNR weeks before, but all agents declined. On both my flights I got upgraded from J to F, but only when the flight closed, as F was heavily loaded.
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