Originally Posted by
Swanhunter
Which shouts poor management throughout the organisation. Frankly it is a shambles and the one bit of T5 that really doesn't work well
I flew SAS into T3 three weeks ago from Stockholm. I couldn't use IRIS as I was with my 7 year old son. Queue for immigration was 95 min. Only had 2 worse experiences in terms of wait in my life. One was T3 returning from Marrakesh at new years (2.5hrs) and one on arrival at ORD (2 hrs)