Good customer that I am I decided to call CX and voice my complaints over their meager online offerings. It was not my day. In (typical?) Hong Kong arrogance, I was informed by the Marco Polo hotline that their website was "well-designed, offering a wide range of services and flight combinations at reasonable prices". I was also told that it was 'unreasonable to expect CX to offer flights by other airlines on their website' like LH does.

CX would do well treat their employees to a marketing course. It really doesn't help if they are so full of themselves.