Originally Posted by
AYellowBelly
The response from the stewardess (the same one that had woken me up twice) was, and I quote, "red or white". I'm pretty sure everyone could determine that from the two bottles clearly visible on the trolley.
I've had that response from all the fleets on BA I think - both as a joke which then gets clarified and, sadly, as 'the' response. I've had both good and bad MF experiences by now, but for the record this one isn't MF-specific!
I flew with one of the training CSMs recently - a thoroughly nice chap and extremely dedicated. He spent a lot of time in F chatting with me and some other passengers. Feedback, feedback, feedback - that's pretty much what he said. If you don't feedback examples to BA in a constructive way, things can't get passed on and improved.