FlyerTalk Forums - View Single Post - Introducing United Exclusive Assistance "United Signature Service" [Q&A-Experiences]
Old Sep 18, 2011, 7:08 pm
  #3  
cerealmarketer
 
Join Date: Feb 2002
Location: NYC: UA 1K, DL Platinum, AAirpass, Avis PC
Posts: 4,599
Not *yet* is the answer...

They are aware of the program and taking the steps to launch it -- it might involve some redeployment of the existing concierge teams. Squarely fits in the 'pay extra for value added services' mantra.

EWR seems like a great place to test this.
cerealmarketer is offline