<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Guy Betsy:
We NEED to write to MPC each and every time we don't intend to bank our miles in MPC to let them know that they need to entice us to use MPC than AA.
The only benefits for MPC Diamonds over Emeralds are : Preferred upgrades, waitlist on award flights, the 24 hour window for guaranteed coach and business class seat,... </font>
But the guaranteed business class seat is only for full-fare J, not if you have a D ticket. So far they have failed once to get me on a flight with a Diamond card and D ticket (it was a Friday night from SYD or MEL to HKG, and they had about 72 hours notice).
Fundamentally I think there are two things that would make me stay with Marco Polo (rather than AA):
- tier benefits of 100% of miles for Diamonds (they actually ran a promo from Sept 01 to Mar 02 where they gave a tier benefit of 100% not only on miles, but on q-miles as well - this was rather nice, and has made it somewhat easier to requalify this year)
- on renewal, simply deduct the 120,000 miles and 80 sectors from the balance of "q-points" - this is what KLM Flying Dutchman does, and it would give Diamonds some incentive to keep booking points to Marco Polo once they have reached the renewal point
I have started an email discussion with The Club on this, but unfortunately I am not getting beyond the random CSReps. Does anyone have a name (& email) for someone in the management of Marco Polo club with whom it would be worth spending time having this conversation?