Originally Posted by
tinkybelle
I dont know what CC you used but whenever i have called a CC co in Australia they just take the charge off ,
send a quiery to the person that charged the amount and then send me a form to fill out.
I never hear anything else.
The OP attempted a charge off; the hotel provided the information to the card company that AMEX accepted as substantiating the validity of the charge and so the charge off was not upheld
In Australia, if the retailer provides substantiation that the charge is valid, the charge will still stand in Australia too