I needed to book a flight from MIA-CHS...

I had 2 options US Airways or Delta....I went to the delta website after the usual expedia visit, price was more......went to US Airways site.....umm!

Went through the motions to get a fare, excellent price so I thought I would book it....Oh boy !...It kicks you back to the start and tells you that you have to log in and create a profile...(I hate that $hit)...but I went for it...

then back to the booking screen...work through it, click confirm...bang ....chucked me out to an error screen...In again...try again ...back to the error screen...

I tried this 6 or 7 times, I called the website helpdesk....What do they get me to do...wait for this, "Refresh 3 times" like 2 and 3 is any different to 1..

We do this about 4 times....then the help desk lady says " I just don't know..please reboot you computer'...still no luck....." please delete all your cookies"....still no luck..

"shut down your firewall anti virus".....still no luck......Now all I want to do is book a flight and I am getting a bit fed up with this.

I say to the helpdesk lady," if this happens again I'm going to book Delta...It happens again, she just says "oh well sorry" and promptly hangs up!

Award winning service...my ...!