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Westin Florence and Sheraton Diana Majecstic Milan both emailed me saying there was an issue with the CC I used when making the pre-paid reservation, could I please fax them the info. Not all of us have access to international faxing capabilities so I emailed them all the info but they insisted on fax. t.
Credit card info should never be emailed as emails can easily be hacked into and information stolen. Fax is the 2nd safest way to transmit CC information, the best way is over the phone. I'm surprised you didn't call and provide a different CC but I can understand why, since you didn't have to worry about getting charged with the CC that was on file