Originally Posted by
battensea
So it seems that a main difference between the current BOS pilot program and the pre-existing program is that now all passengers will be engaged in conversation (presumably drawing from a predetermined set of questions) rather than just some passengers selected by BDOs.
To me, the term "casual conversation" refers to things like "how are you doing?", discussing the weather, sports, current events, etc. It does
not include questions about travel plans. I have no problem whatsoever about the former, but serious problems with the latter.